Digital Creator Studio Privacy Policy

Last Updated January 9 2025

1. Overview

Digital Creator Studio Inc. ("Digital Creator Studio," "we," "us," or "our") is dedicated to protecting your privacy and upholding compliance with this Privacy Policy. This Privacy Policy outlines how we collect, use, and safeguard your Personal Information when you access our website at https://www.digitalcreatorstudio.com or utilize our Platform and Services, as further defined in our Terms of Service. It also covers the data you may provide in electronic communications with us. Please read this Privacy Policy carefully to understand our practices and how we handle your Personal Information. If you do not agree with our policies, we advise you to refrain from using the Platform. By accessing or using the Platform, you agree to and consent to this Privacy Policy. Digital Creator Studio may modify this Privacy Policy at its discretion. Continued use of the Platform after changes are posted signifies your acceptance of those changes. We recommend checking this Privacy Policy periodically for updates. This Privacy Policy is governed by the Digital Creator Studio Terms of Service.

2. Types of Information We Collect and How We Collect It

Digital Creator Studio may gather two types of information from you on our Platform: Personal Information and Non-Personal Information (collectively referred to as "Information").

  • Personal Information: Data that can directly identify you, such as your name, email address, job title, department, employer, and contact details.

  • Non-Personal Information: Data related to your usage that doesn’t specifically identify you. For instance, if you only browse pages on our Platform without submitting information, we may collect data about your visit that doesn’t personally identify you.

We collect Information in the following ways:

  • Directly from You: When you subscribe to a newsletter, create an account, make a purchase, or request information from Digital Creator Studio, we may ask for details such as your name, contact information, billing and shipping addresses, and account credentials to process your request. Additional interactions, such as setting appointments, attending events, or contacting us directly, may also lead you to voluntarily share similar information. If you provide Personal Information about others, you must ensure you have authority to share it and allow us to use it as per this Privacy Policy (e.g., by obtaining their consent).

  • From Third Parties: We receive information from partners, vendors, suppliers, and other third-party sources. These third parties are usually corporate entities, although some may also be educational or public institutions. Sources may include advertising firms, data vendors, public databases, social media platforms, event hosts, research partners, and enterprises that use Digital Creator Studio Services. We take reasonable steps to verify that third parties have legally obtained your information or have your consent to share it with us. In some cases, we co-create datasets with a partner to enhance our Platform and Services.

  • Automatically, Through Platform Navigation: We gather information about how you use the Platform through cookies, pixel tags, and other technologies. For details on our use of cookies and how to manage your preferences, please review our Cookies Policy.

3. How We Use Your Personal Information

We utilize Personal Information that we collect or that you provide to us for the following purposes:

  • Platform Functionality and Development: We use your information to operate, offer, and personalize the Platform and Digital Creator Studio Services. Some data, like your IP address, helps us ensure secure, efficient connectivity. We rely on data analysis for ongoing improvements, testing, and development of new features and technologies. Certain Platform functions may use AI tools to enhance performance, but Personal Information is not retained for generalized AI model development. For data received through Google APIs, our use and transfer of information adheres to the Google API Services User Data Policy, including Limited Use requirements. Cookies and similar technologies like pixel tags are used to improve the Platform’s functionality and analytics. Please refer to our Cookies Policy for further information.

  • Customer Support, Updates, and Reporting: We may use your information to provide Platform updates, functionality reports, and ensure proper operation. Automatic updates may periodically check your system to refresh files and maintain the latest security, versions, and features. We also use your Personal Information to provide customer support, verify eligibility for promotions, and improve overall Platform performance.

  • Business Operations: We use your information to manage our business, including billing, auditing, reconciliation, fraud monitoring, and contract management. Your Personal Information also helps us advertise and promote Digital Creator Studio Services per your communication preferences.

  • Communication: Your contact information is used to send messages, provide Digital Creator Studio Services, respond to customer service requests, and notify you of policy changes or expiring subscriptions. We may also send you marketing or informational materials (e.g., newsletters), based on your preferences. Occasionally, we conduct surveys or studies that may require voluntary sharing of Personal Information; each activity will have its own disclosures and may ask for additional consent.

  • Advertising and Marketing: We use Personal Information, combined with data on viewed advertisements and other relevant information, to deliver personalized content and evaluate our campaigns’ effectiveness. You may control device location settings to manage personalized content; however, limiting access to location data may impact our ability to provide certain personalized services.

  • Statistical Purposes for Platform Improvement: We compile anonymous Platform statistics to better understand and respond to user needs. For example, if interest in a particular feature increases, we may choose to highlight it on our Platform. These insights help improve the user experience.

Legal Basis for EEA and UK Residents: For individuals in the European Economic Area or the UK, we collect Personal Information only with your consent, to fulfill a contract, meet a legal obligation, or for legitimate business interests (e.g., fraud prevention, product improvement, or administrative needs) that do not override your privacy rights. If you have questions regarding our legal basis for collecting your Personal Information, please contact us as detailed in the “How to Contact Us” section.

4. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, or tax obligations, resolve disputes, and enforce agreements. When determining the retention period, we consider the sensitivity of the data, potential risks from unauthorized use or disclosure, the purposes of processing, and applicable legal requirements. In some cases, you may request deletion of your data (see “Your Legal Rights” below for details). In other instances, we may anonymize your data for research or statistical purposes and use it indefinitely without further notice.

5. How We Protect Your Information

Digital Creator Studio employs reasonable administrative, technical, and organizational measures to secure your Personal Information from risks such as unauthorized access, loss, destruction, or misuse. We also require our vendors to implement appropriate safeguards. However, no method of transmission or storage is completely secure. If you suspect any security breach, please notify us immediately (see “How to Contact Us” below).

6. When We Share Your Information

We work with various entities, such as affiliates, suppliers, and business partners, to provide the Platform and Digital Creator Studio Services. We ensure these parties only use your Personal Information for authorized, legal purposes and follow confidentiality and security requirements. Specifically, we may share your Personal Information as follows:

  • Affiliates and Subsidiaries: For purposes aligned with this Privacy Policy.

  • Suppliers: Authorized vendors and suppliers may require access to Personal Information to provide services such as data analysis, IT support, and customer service. We process Personal Information through a variety of third-party tools as part of our operations.

  • Partners: We work with selected third parties to offer joint marketing opportunities, research studies, or other services on the Platform. Any additional privacy terms will be disclosed for these collaborations.

  • Advertising and Marketing: With third-party partners to deliver marketing content. Content may be personalized based on information from prior transactions, device location, viewed advertisements, or cookies.

  • Social Network Connections: If you choose to connect social profiles (e.g., YouTube via Google API), you agree to share information per the connected platform’s policies.

  • Corporate Transactions: In case of mergers, acquisitions, or similar business transactions, your data may be transferred.

  • With Your Consent: In any other case, we will share your information if you provide explicit consent.

We may also share aggregated, anonymized information for analysis and research purposes. Digital Creator Studio does not sell Personal Information for monetary gain.

7. Children's Information

We do not knowingly collect, use, or disclose Information from children under 16.  If we learn that we have collected the Personal Information of a child under 16—or the equivalent minimum age depending on the jurisdiction, such as 13 in the United States per the Children’s Online Privacy Protection Act—we will take steps to delete the information as soon as possible.  If you are under 16, do not provide any Information about yourself to Digital Creator Studio, including your name, address, telephone number or email address. If you become aware that Information of a child under 16 years of age has been provided, please use one of the methods provided under the “HOW TO CONTACT US” section below.

8. Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked to or from the Platform. This Privacy Policy does not cover data collection, storage, or processing by these third parties.

9. Do Not Track Signals

At this time, our Platform does not respond to “Do Not Track” signals from browsers.

10. Your Legal Rights

Depending on your location, you may have rights to request access, correction, or deletion of your data. Contact us if you wish to exercise any rights under applicable privacy laws.11. European Privacy RightsIf you are in Europe, you may have additional rights under the GDPR, the UK GDPR, or nFADP.  Additional choices and rights may be available to you depending on which Digital Creator Studio Services you use.

  • Access, Correction to or Deletion of Your Information. If you would like to correct or update your Personal Information, or to request access to or deletion of your Personal Information, you may contact us by visiting the Platform or by using the contact details provided under the “HOW TO CONTACT US” section below.  If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for record keeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

    At your request and where the law requires us to do so, we will confirm what Personal Information we hold about you.  You may also have a legal right to obtain a copy of your Personal Information.  You can make such a request by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.  We may charge a processing fee for this service where permitted by law and we will require evidence of your identity before fulfilling your request.

  • Data Privacy Rights Specific to Individuals in the European Economic Area, the United Kingdom, and Switzerland. You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information, or request portability of your Personal Information.  You can exercise these rights by making a written request in one of the ways described in the “HOW TO CONTACT US” section below.

    Similarly, if we have collected your Personal Information with your consent, you can withdraw your consent at any time.  Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.

    If you believe we are using your Personal Information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority.  Additionally, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and/or the Swiss-U.S. DPF, you may contact JAMS Mediation, Arbitration, and ADR Services (https://www.jamsadr.com/eu-us-data-privacy-framework) to address complaints and provide appropriate recourse free of charge to you.  Under certain conditions, you may invoke binding arbitration. For additional information on pre-arbitration requirements, please see Annex I of the DPF Principles.

  • Advertising and Marketing Choices. We give you many choices regarding our use and disclosure of your Personal Information for advertising and marketing purposes.  You may access or update your contact details and modify your communication preferences by using one of the methods provided under the “HOW TO CONTACT US” section below.  Please also note that if you choose not to receive marketing communications from us, we may still send you communications related to your products or the Platform, such as information about a security update, service issue or product delivery.  Some advertising content is delivered through the Platform’s use of cookies and similar technologies.  Our Cookies Policy includes more information on Digital Creator Studio’s use of such technologies for advertising and other purposes.

12. International Data Transfers

As a U.S.-based global company, we may transfer data internationally to operate efficiently and ensure redundancy. When required, we follow applicable laws and implement safeguards to protect transferred data, including compliance with the EU-U.S. Data Privacy Framework.

13. How to Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please reach us at support@digitalcreatorstudio.com or:

Digital Creator Studio

ATTN: Legal Department

A smart, simple marketing system with freedom to grow.

Located in North Carolina, USA serving Entrepreneurs & Businesses worldwide.

Phone: +1 704-208-4928

Email: support@digitalcreatorstudio.com

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